In this space, the USER will be able to find all the information related to the legal terms and conditions that define the relationship between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Rosana Otero Garcia, as responsible for this website, is committed to process the information of our users and customers with full guarantees and comply with national and European requirements governing the collection and use of personal data of our users. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, 2002, on information society services and electronic commerce.
GENERAL CONDITIONS OF USE
The present General Conditions regulate the use (including the mere access) of the pages of the web, members of the web site of https://www.elbebezen.com/ including the contents and services made available in them. Any person accessing the website, https://www.elbebezen.com/ ("User") agrees to be bound by the General Terms and Conditions in force at any given time on the https://www.elbebezen.com/ portal.
PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT
Read Privacy Policy
COMMITMENTS AND OBLIGATIONS OF USERS
The User is informed and accepts that access to this website does not imply, in any way, the beginning of a business relationship with https://www.elbebezen.com/. In this way, the user agrees to use the website, its services and contents without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or that, in any way, may cause damage or impede the normal operation of the website. Regarding the contents of this website, it is forbidden:Reproduction, distribution or modification, in whole or in part, unless authorized by their legitimate owners;Any infringement of the rights of the provider or the legitimate owners;Use for commercial or advertising purposes.
In the use of the website, https://www.elbebezen.com/, the User undertakes not to carry out any conduct that could damage the image, interests and rights of https://www.elbebezen.com/ or third parties or that could damage, disable or overload the portal (indicate domain) or prevent, in any way, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and therefore https://www.elbebezen.com/ can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein.
SECURITY MEASURES
The personal data communicated by the user to https://www.elbebezen.com/ can be stored in automated databases or not, whose ownership corresponds exclusively to https://www.elbebezen.com/, assuming all the technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.
The communication between the users and https://www.elbebezen.com/ uses a secure channel, and the transmitted data are encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed.
CLAIMS
https://www.elbebezen.com/ informs that there are complaint forms available to users and customers. The user can make claims by requesting a complaint form or sending an email to hola@elbebezen.com indicating your name and surname, the service and / or product purchased and stating the reasons for your complaint.
The user/buyer may notify us of the claim, either via email to: hola@elbebezen.com, if desired by attaching the following claim form: The service/product: Purchased on: User's name: User's address: User's signature (only if submitted on paper): Date: Reason for complaint:
DISPUTE RESOLUTION PLATFORM
In case it may be of interest to you, to submit your complaints you can also use the dispute resolution platform provided by the European Commission and available at the following link: http://ec.europa.eu/consumers/odr/
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including its modality of making available to the public, are expressly prohibited.
